Privacy Policy

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Application refers to VYSTA, the software program provided by the Company.

• Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

• CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Rkket LLC, 1519 20th Street, Northlake, TX 76226.

• Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: Texas, United States.

• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

• Do Not Track (DNT) is a concept promoted by US regulatory authorities for the Internet industry to develop and implement a mechanism allowing internet users to control the tracking of their online activities across websites.

• Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.

• Service refers to the Application or the Website or both.

• Service Provider means any natural or legal person who processes the data on behalf of the Company.

• Third-Party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

• Website refers to VYSTA, accessible from vysta.tech.

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

• Email address
• First name and last name
• Phone number

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service through a mobile device, We may also collect the type of mobile device, Your mobile device's unique ID, the IP address, Your mobile operating system, the type of mobile Internet browser, unique device identifiers and other diagnostic data.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in using the following Third-Party Social Media Services:

• Google
• Facebook
• Instagram
• X (Twitter)
• LinkedIn

If You register through or grant Us access to a Third-Party Social Media Service, We may collect Personal Data already associated with that account, such as Your name, email address, activities, or contact list.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Where required by law, we use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool or through Your browser/device settings.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies — Session Cookies administered by Us. Essential to provide You with services available through the Website and to authenticate users and prevent fraudulent use of user accounts.

• Cookies Policy / Notice Acceptance Cookies — Persistent Cookies administered by Us. Identify if users have accepted the use of cookies on the Website.

• Functionality Cookies — Persistent Cookies administered by Us. Allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference.

• Tracking and Performance Cookies — Persistent Cookies administered by Third Parties. Used to track information about traffic to the Website and how users use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account and Your registration as a user of the Service.

• For the performance of a contract — the development, compliance and undertaking of the purchase contract for products or services You have purchased.

• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services.

• To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that You have already purchased or inquired about.

• To manage Your requests to Us.

• For business transfers — We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.

• For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service.

We may share Your Personal Data in the following situations:

• With Service Providers to monitor and analyze the use of our Service, for payment processing, and to contact You.
• For business transfers in connection with any merger, sale of Company assets, financing, or acquisition.
• With Affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With business partners to offer You certain products, services, or promotions.
• With other users in public areas of the Service — such information may be viewed by all users and may be publicly distributed outside.
• With Your consent for any other purpose.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We apply different retention periods to different categories of Personal Data:

• Account Information — retained for the duration of your account relationship plus up to 24 months after account closure.

• Customer Support Data — support tickets and correspondence: up to 24 months from ticket closure; chat transcripts: up to 24 months.

• Usage Data — website analytics data, application usage statistics, and server logs: up to 24 months from the date of collection.

• Financial and Transaction Data — credit/debit card details are not stored on Our servers. Transaction records and billing/invoice records: up to 10 years to comply with tax laws and financial regulations.

We may retain Personal Data beyond these periods if required by legal obligation, legal claims, Your explicit request, or technical limitations in backup systems. When retention periods expire, We securely delete or anonymize Personal Data. Residual copies may remain in encrypted backups for a limited period and are not restored except for security, disaster recovery, or legal compliance.

Transfer of Your Personal Data

Your information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section, or by contacting Us directly. Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially reasonable means to protect Your Personal Data, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

Detailed Information on Processing

Analytics

• Google Analytics — A web analytics service offered by Google that tracks and reports website traffic. You can opt-out by installing the Google Analytics opt-out browser add-on. For more information: policies.google.com/privacy

• Firebase — An analytics service provided by Google Inc. You may opt-out through your mobile device settings. For more information: policies.google.com/privacy

Payments

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS.

• Apple Store In-App Payments — apple.com/legal/privacy

Usage, Performance and Miscellaneous

• Invisible reCAPTCHA — We use reCAPTCHA, operated by Google, for security purposes. Information gathered is held in accordance with Google's Privacy Policy: google.com/intl/en/policies/privacy

CCPA/CPRA Privacy Notice (California Privacy Rights)

This section supplements the information contained in Our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

The following categories of personal information may have been collected from California residents within the last twelve (12) months:

• Category A: Identifiers (real name, IP address, email address, account name, etc.) Collected
• Category B: Personal information per Cal. Civ. Code § 1798.80(e) (name, address, telephone number, financial information, etc.) Collected
• Category C: Protected classification characteristics (age, race, religion, sex, etc.) Not Collected
• Category D: Commercial information (products or services purchased, purchasing histories) Collected
• Category E: Biometric information Not Collected
• Category F: Internet or other similar network activity (browsing history, interaction with website) Collected
• Category G: Geolocation data Not Collected
• Category H: Sensory data Not Collected
• Category I: Professional or employment-related information Not Collected
• Category J: Non-public education information Not Collected
• Category K: Inferences drawn from other personal information Not Collected
• Category L: Sensitive personal information Not Collected

Your Rights under the CCPA/CPRA

If You are a resident of California, You have the following rights:

• The right to notice — You have the right to be notified which categories of Personal Information are being collected and the purposes for which they are used.

• The right to know/access — You have the right to request that We disclose information about Our collection, use, sale, and disclosure of your personal information.

• The right to opt-out of sale or sharing — You have the right to direct Us to not sell Your personal information.

• The right to correct Personal Information — You have the right to correct or rectify any inaccurate personal information about You that We collected.

• The right to limit use of sensitive Personal Information — You have the right to request to limit the use or disclosure of certain sensitive personal information.

• The right to delete Personal Information — You have the right to request the deletion of Your Personal Information under certain circumstances, subject to certain exceptions.

• The right not to be discriminated against — You have the right not to be discriminated against for exercising any of Your consumer rights.

Exercising Your CCPA/CPRA Rights

To exercise any of Your rights under the CCPA/CPRA, You can contact Us:

• By email: support@vysta.tech
• By visiting: vysta.tech/contact

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Do Not Sell or Share My Personal Information

You have the right to opt-out of the "sale" of Your personal information. Once We receive and confirm a verifiable consumer request from You, We will stop "selling" Your Personal Information. To exercise Your right to opt-out, please contact Us. You can also opt out of receiving personalized ads by visiting:

• NAI opt-out platform: networkadvertising.org/choices
• EDAA opt-out platform: youronlinechoices.com
• DAA opt-out platform: optout.aboutads.info

Sale of Personal Information of Minors Under 16

We do not knowingly collect personal information from minors under the age of 16 through our Service. We do not sell the Personal Information of Consumers We actually know are less than 16 years of age without affirmative authorization from the parent or guardian. If You have reason to believe that a child under the age of 16 has provided Us with personal information, please contact Us.

"Do Not Track" Policy (CalOPPA)

Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of Your browsing activities. You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Your California Privacy Rights (Shine the Light)

Under California Civil Code Section 1798, California residents with an established business relationship with Us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes. Contact Us using the information provided below.

California Privacy Rights for Minor Users

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users to request and obtain removal of content or information they have publicly posted. Contact Us and include the email address associated with Your Account.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us and We will take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and letting You know via email and/or a prominent notice on Our Service prior to the change becoming effective.

Contact Us